What Happens to Recalled Products? Routes and Rules

A sketch illustrates the recalled product process featuring a box, delivery truck, and recycling bin.

The most popular advice after a recall is to "recycle it responsibly." For many electronics, that advice is the wrong first move. A recall notice names a remedy, not a waste bin. Refund, replacement, repair, a safety modification, retailer removal, or destruction are separate decisions from end-of-life. What happens to recalled products? It follows the […]

Certificate of Destruction for Recalls: What to Include

A title reads “Certificate of Destruction for Recalls: What to Include” with sketches of broken items.

You pulled the recalled laptops off the shelf last week. The pallets are labeled, sales is frozen, and someone wants a certificate so the file can close. A signed page that says the units were destroyed is not the same thing as a closeout an auditor will accept. In the first quarter of 2024, U.S. […]

How to Dispose of Recalled Electronics Safely and Legally

A laptop, phone, headphones, and monitor surround a box for disposing of recalled electronics.

A pallet of recalled laptops is already on the dock, the power banks are still in a cardboard box, and facilities wants that stack on tomorrow's office cleanout truck. It should not go. How to dispose of recalled electronics is one chain of custody, not three separate chores. Battery condition, the manufacturer's remedy, and any […]